Streamline, Enhance and Empower Your Financial Operations
We offer a suite of services from call center operations to back-office tasks, each designed to streamline your operations and provide unparalleled customer experiences
Empower Your Financial Services with Our Tailor made Solutions that fit Your Needs
Inbound Call Center
We are providing a smooth customer experience. All our agents are being trained to ensure that they always handle and deliver the highest quality service. Every our team has team leader who oversees all quality assurance activities to ensure that the partner’s brand is properly represented.
Phone, chat and email support
Our team of trained customer service representatives is equipped to handle a wide range of inquiries, from simple questions to complex issues. We utilize advanced customer relationship management (CRM) systems to manage and track every customer interaction.
Scripting specifically tailored to your brand
We understand that every brand is unique, and so are its communication needs. We offer bespoke scripting services tailored to your unique brand. Our team collaborates with you to understand your brand’s voice and values, creating custom scripts for optimal customer interactions.
Custom Training for Your Business Needs
Our custom training programs are designed with your specific business needs in mind. We take the time to understand your business, your team, and the specific challenges you face. We then use this understanding to create a training program that is tailored to your needs.
Outbound Call Center
Profitability Increase
Our agents use cross-selling and up-selling to enhance your loan pipeline, attract customers, and improve your competitive edge.
Loan Approval Process
We assist with the loan appraisal process, following your Credit Rules, for efficient and faster loan approvals.
Debt Collection
Back Office
We handle all aspects of digital document collection, signing, and loan file checking, allowing you to focus on the more strategic aspects of your business.
Book your appointment
Request a consultation
Whether you're looking to streamline your operations, enhance your customer service, or empower your business, our team can provide you with tailored solutions that align with your objectives.
Complete Employee Solutions
Address
Complete Employee Solutions
1350 E Touhy Ave Ste 120W
Des Plaines, IL 60018