Streamline, Enhance and Empower Your Financial Operations

We offer a suite of services from call center operations to back-office tasks, each designed to streamline your operations and provide unparalleled customer experiences

Empower Your Financial Services with Our Tailor made Solutions that fit Your Needs

Inbound Call Center

We are providing a smooth customer experience. All our agents are being trained to ensure that they always handle and deliver the highest quality service. Every our team has team leader who oversees all quality assurance activities to ensure that the partner’s brand is properly represented.


Phone, chat and email support

Our team of trained customer service representatives is equipped to handle a wide range of inquiries, from simple questions to complex issues. We utilize advanced customer relationship management (CRM) systems to manage and track every customer interaction. 

Scripting specifically tailored to your brand

We understand that every brand is unique, and so are its communication needs. We offer bespoke scripting services tailored to your unique brand. Our team collaborates with you to understand your brand’s voice and values, creating custom scripts for optimal customer interactions.

Custom Training for Your Business Needs

Our custom training programs are designed with your specific business needs in mind. We take the time to understand your business, your team, and the specific challenges you face. We then use this understanding to create a training program that is tailored to your needs.

Outbound Call Center

Our outbound call center services are designed to enhance your business operations, whether it’s through lead generation, loan approval assistance, debt collection, or back-office support.
back office

Profitability Increase

Our agents use cross-selling and up-selling to enhance your loan pipeline, attract customers, and improve your competitive edge.

Loan Approval Process

We assist with the loan appraisal process, following your Credit Rules, for efficient and faster loan approvals.

Debt Collection

Enhance operational efficiency, boost effectiveness and lower risk with our streamlined debt collection process, reducing bad debts and improving profitability.

Back Office

We handle all aspects of digital document collection, signing, and loan file checking, allowing you to focus on the more strategic aspects of your business.

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Request a consultation

Whether you're looking to streamline your operations, enhance your customer service, or empower your business, our team can provide you with tailored solutions that align with your objectives.

Complete Employee Solutions

Based in Illinois, we specialize in enhancing efficiency and customer experiences in the Banking and Financial Services industry through top-notch call center and back-office services.
224-217-9112, Ext. 498
Complete Employee Solutions
1350 E Touhy Ave Ste 120W
Des Plaines, IL 60018