Outsourcing solutions for the
Banking Financial Services

We offer comprehensive BPO services to streamline your operations, cut costs, and boost customer experiences. We manage everything from call center to back-office tasks, freeing you to focus on your core business.
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Unlock your business’s full potential

Our wide range of services improves customer satisfaction, lowers expenses, and streamlines your business operations. We take care of the delicate elements of your business perations so you can concentrate on strategic development and innovation.
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Revolutionizing Finance with BPO Solutions

We’re leading the BPO revolution in the financial services industry, offering comprehensive, tailor-made solutions that help redefine efficiency.

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Driving Efficiency with Expertise and Innovation

Our expertise in the banking sector, combined with team members devoted only to your Customers, allows us to deliver cost-effective and scalable solutions, uniquely aligned with your business needs.
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Elevating Finance with Innovative BPO Strategies

We do not fit you in a box. We adopt to your individual business model or create tailored made offer. This allows you to adapt quickly to changing market conditions and regulatory environments.

Our VAs can help you with

Increasing business productivity to its highest performance.

Call Center

We offer superior customer service via phone, chat, and email. Our trained agents deliver tailored, personalized support, ensuring your brand is represented accurately, effectively, and professionally.

Profitability

With our expert agents trained in cross-selling and up-selling, we significantly boost your loan pipeline, attract more customers, and strengthen your competitive position robustly.

Loan Approval

Our experienced team, dedicated and knowledgeable, is well-versed in various loan appraisal methodologies and is adept at applying your specific credit rules to the process.

Debt Collection

Boost operational effectiveness while lowering risk. Streamline the debt collection process, lessen the burden of bad debts, improve cash flow, and re-establish profitability.

Back Office

Managing documents efficiently is crucial for any financial institution. All repetitive work like collecting, signing and loan file checking can be our job so you can focus on important things.

Why Complete Employee Solutions?

Benefit from unrivaled industry expertise, innovative solutions, and exceptional service to ensure your business thrives in today’s competitive landscape.

Experience the difference of working with a trusted BPO provider that prioritizes quality, scalability, and customer satisfaction, empowering your business to achieve new heights.

With a proven track record of delivering outstanding results, our company stands out as a reliable partner dedicated to your success.

Get ready to rocket
your business ahead

Streamline Your Operations

Our comprehensive suite of BPO services is designed to streamline your operations. From call center operations to intricate back-office tasks, we handle the details so you can focus on your core business. Our solutions are not only cost-effective but also scalable, allowing you to adapt and grow in a rapidly changing business environment.

Enhance Your Customer Service

Customer service is at the heart of what we do. We understand that in today’s competitive landscape, delivering a superior customer experience is paramount. Our BPO services are designed to enhance your customer service, ensuring that your customers receive consistent, high-quality service every time.

Empower Your Business

We are more than just a service provider; we are a partner in your success. Our team of experts is dedicated to helping you navigate the complexities of the banking and financial services industry. We provide targeted solutions and insights that empower your business to achieve its strategic objectives and deliver increased value back to your stakeholders.

But don’t take it from us

What Customers say about us

Emily Thompson - FinTrust Capital

As a banking institution, we were looking for a reliable partner to help us streamline our operations and Complete Employee Solutions proved to be the perfect fit.Their innovative approach and use of technology allowed us to deliver a consistent and high-quality customer experience, which is paramount in our line of business.

Olivia Patel - MoneyMover Services

Complete Employee Solutions demonstrated a deep understanding of our needs. Their comprehensive suite of services, which includes everything from call center operations to back-office tasks, was tailored to our specific requirements.

Jacob Martinez - BankPro Outsourcing

Working with Complete Employee Solutions has been a game-changer for us. Their unrivaled industry expertise, innovative solutions, and exceptional service have empowered our business to thrive in a competitive landscape.

Benjamin Lee - BPOPlus Solutions

Their innovative, tailor-made solutions have redefined what efficiency means for us. Leveraging their expertise and cutting-edge technology, they have delivered cost-effective and scalable solutions that are perfectly aligned with our business objectives.

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Request a consultation

Whether you're looking to streamline your operations, enhance your customer service, or empower your business, our team can provide you with tailored solutions that align with your objectives.

GET IN TOUCH

Complete Employee Solutions

Based in Illinois, we specialize in enhancing efficiency and customer experiences in the Banking and Financial Services industry through top-notch call center and back-office services.
224-217-9112, Ext. 498
Address
Complete Employee Solutions
1350 E Touhy Ave Ste 120W
Des Plaines, IL 60018